Run the work
A clear queue for every person, and overdue work you can see.
Give everyone a list of what's theirs and when it's due. Managers see workload and overdue or unassigned work across every project before it turns into a miss.
What you can do
Work that reflects reality
Nested and dependent tasks
Break work into parent and child tasks, and block a step until the one before it is done. Real sequences, not a flat to-do list.
Route work to a role, not just a name
Assign a task to the current holder of a workflow role, so a template keeps working even when the responsible person changes per project.
Stage gates and auto-advance
Hold a project in a stage until required work is done, and move it forward automatically when the stage is truly complete.
